Why Shred

 

Dumpster diving is a favorite technique of investigators, and depending on the circumstances—such as local laws and whether trash pickup occurs on public property—it is often legal.

This creates the need for employees to shred sensitive documents. Remember trash is not inherently private. In 1998, the Supreme Court ruled that Americans do not have a right to privacy when it comes to their trash. What's more, the Economic Espionage Act of 1996, which made it a federal offense to steal trade information, does not protect companies that fail to take reasonable steps to protect their information.

Keep documents only as long as you need to, and then properly dispose of them. In regulated industries such as health care and financial services, there should be company policies in place for how long different types of documents should be kept. Be familiar with the retention policies for documents you handle, and make sure you follow the instructions for disposing of them as soon as the retention period is up.

Don't shred documents out of turn—such as when your company is about to get sued. It will make you look guilty, and the law is not in your favor. When customer or employee information is headed for the trash, destroy it if it contains information that you would not want made public about yourself. Documents that contain names, Social Security numbers, birth dates, account balances, health conditions, or other personal information should always be shredded.

Customer or patient lists, sensitive pricing information, strategic planning documents, and trade secrets should never just be tossed in the garbage or recycle bin.

Be diligent if you deal with information from consumer reports. The Fair Credit Reporting Act protects credit reports and credit scores as well as reports relating to employment background, check writing history, insurance claims, residential or tenant history, or medical history. Anyone who handles this type of information—from a large mortgage company on down to a family hiring a nanny—must follow strict disposal guidelines that may include burning, pulverizing or shredding papers so that the information cannot be read or reconstructed.

Click here to visit our Resource Center for more information on Shredding.

For more information, contact a C.O.P.S. professional at 1-866-4-A-SHRED.